Biuro Obsługi Klienta
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Twoje Biura Regionalne

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Facility monitoring with intervention

Have you got a house or an apartment, and you are often away? During that time your property remains without surveillance. Alarm system left in active mode during your absence is not entirely a secure form of protection. Yes, of course, in case of e.g. a burglary it will report the incident but you have no certainty whether there is going to be anyone around to react at that time. Your neighbour? He could be away just as well.

Alarm system connected into facility monitoring system significantly enhances the security level against burglary, assault or e.g. fire. Monitoring is effective and relatively the cheapest form of protecting property.

The monitoring service consists in constant surveillance of signals transmitted via telephone, the Internet or GSM/GPRS to local monitoring station. The station is operated on round the clock basis by specially trained staff.

How Monitoring works

Alarm system installed at a facility initiates information e.g. on the disturbance of one of detectors. Upon signal reception, operator of monitoring station instantaneously dispatches intervention patrol being the nearest to the event location and summons special taskforces, e.g. Fire Brigade, Police or an ambulance. The patrol reaches facility within 5 – 15 minutes so as to detain culprit or to secure facility.

Intervention patrols are staffed with skilled workers. Each vehicle used by patrol team is provided with GPS transmitter which makes possible to locate a unit closest to the event. We have got our own Monitoring Station based on state-of-the-art technology as well as 1000 intervention patrols nationwide.

The signals monitored by the Monitoring Station depend on a given type of alarm system installed at a facility.

Advanced systems may generate information on infringements:

  • burglary alarm,
  • burglary alarm,
  • system sabotage,
  • signalling – fire, gas,
  • system defects,
  • power failure.

Advantages of monitoring

  • round the clock service of protected facility through monitoring system,
  • instantaneous reaction at crisis situation,
  • control trips of intervention patrols,
  • monitoring of possible irregularities of alarm system functioning,
  • marked facilities deter potential intruders.
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